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77nk collects only the data needed to run your account, process wallet activity through bKash, Nagad, and Rocket, and keep your session secure. This policy explains what we collect, how we use it, and the choices available to you — access and eligibility depend on your local law and the regions we serve.
When you open an account on 77nk, we collect the details you submit during registration — your name, contact address, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record the transaction references tied to each deposit or withdrawal so you have a clear payment record inside your account wallet view. Session data — the pages you visit, the games you open, and the device or browser you use — is logged automatically to keep the platform running correctly and to detect irregular activity that could affect your account. We do not collect data beyond what is needed to operate your account and process your wallet transactions. Payment data processed through bKash, Nagad, or Rocket is handled according to those providers' own terms alongside ours; we retain only the reference and status your account needs to display an accurate history. If you contact our support team, the message content is stored so we can follow up accurately. We do not sell your personal data to advertisers or unrelated third parties. This policy applies to Bangladesh accounts and regions where 77nk is available; access depends on your local law and eligible regions.
This policy covers the data 77nk holds directly — your account records, wallet history, and the support messages you send us. It does not extend to third-party services you reach from within the lobby, such as the payment networks behind bKash, Nagad, or Rocket, which operate under their own privacy terms. Understanding the boundary between what we control and what a third party controls helps you know where to direct a data question.
Any data tied to your 77nk login — registration details, session history, security settings — falls inside this policy. We control this data and you can request a review or correction through the account support route.
Deposit and withdrawal records that pass through bKash, Nagad, or Rocket are partly held by those payment providers under their own terms. We retain only the reference and status fields shown in your account wallet history.
Browsing data collected when you navigate the 77nk lobby — pages visited, game tiles opened, browser type — is covered here. We use this to keep the platform working and to understand how the lobby is used, not to build advertising profiles.
Links or services outside 77nk — including external payment apps and game studio environments — are governed by their own privacy policies. We do not control how those parties handle data once you leave our platform environment.
You have concrete actions available to you regarding the data 77nk holds on your account. Reviewing your records is the starting point: log in and open the account section to see the registration details, wallet history, and transaction references stored there. If any detail is incorrect — a contact address or the name tied to your wallet — you can request a correction by reaching our support team with the specific field and the accurate replacement. You can also ask what categories of data we hold on your account, and we will describe them based on what your account activity has generated. If you believe data is being held beyond what this policy describes, or if you want to raise a question about how a particular record was created, the support route is the right channel. Account closure requests are handled through the same support path; we will confirm what data is retained after closure and for what purpose, in line with our standard retention practice. Your eligibility to exercise these rights depends on your local law and the region your account is registered in.
Log into your account and open the account details section. Your registration data, wallet transaction references, and session history are visible there without needing to contact support first.
If a stored detail is wrong — such as a contact address or the mobile number tied to your bKash or Nagad wallet — contact support with the correct information and we will update the record.
Send your question to the support team via the contact route published on the site. Describe the specific record or category you are asking about so we can give you a direct and accurate answer.
If you want to close your account, contact support with your account reference. We will confirm which data is retained after closure and why, based on the retention rules described in this policy.
For any question about the data we hold on your account, the contact routes published on 77nk are the right starting point. Use the channel that matches the nature of your question — live chat for quick account-level queries, email for detailed written requests that need a follow-up record. All three routes below connect to the same support team; there is no separate privacy officer channel, so direct your question through whichever route is most convenient for you.
Open the chat icon on any page of the 77nk site. Describe your data question and the support team will either resolve it in the session or escalate it to the appropriate internal team for follow-up.
Send a written request to the support email address listed on the Contact page. Include your account reference and the specific data category or record your question relates to so we can respond accurately.
The help section inside your logged-in account contains published answers to common data and privacy questions. Check there first — if the answer is not covered, use live chat or email to reach the team directly.
The data practices described here reflect how 77nk actually operates your account — not a set of aspirational statements. We store account and wallet data on secured infrastructure, access to which is limited to the staff and systems that need it to run your account or respond to your support requests. We do not grant access for advertising, profiling outside the platform, or purposes unrelated to operating your account. Retention periods are tied to account status and applicable requirements in the regions we serve; we do not hold data longer than those purposes require. If you have a question about a specific retention period or want to understand how a particular record was created, the support team can give you a direct answer.
Access to your account data is restricted to internal systems and staff with a direct operational need. We do not expose account details — including your bKash or Nagad wallet references — to unrelated internal teams or external parties outside what this policy describes.
We use cookies and session logs to keep the lobby functioning correctly and to understand how the site is navigated. You can adjust cookie preferences through your browser settings; disabling certain cookies may affect how parts of the platform load on your device.
We keep your account and transaction records for as long as your account is active and for a period after closure, as required by the operational and legal requirements of the regions we serve. We do not retain data beyond those purposes.
If we update this policy in a way that materially changes how your data is handled, we will notify you through the contact method on your account before the change takes effect. The current version is always the one published at 77nk/privacy-policy.
These are the questions we hear most often about how 77nk handles account data, wallet records, and your rights under this policy. If your question is not covered here, reach the support team through live chat or the email route listed on the Contact page.
We do not sell your data or share it with advertisers. Data passes to payment providers — bKash, Nagad, Rocket — only to process your transactions, and only the reference and status fields needed to display your wallet history are retained on our side.
Log in and open the account details section. Your registration information, wallet transaction references, and session history are listed there. If you want a more complete description of the data categories we hold, contact support with your account reference.
Yes. Contact the support team through live chat or email, name the specific field that is incorrect, and provide the accurate replacement. The team will update the record and confirm when it is done. Eligibility to change certain fields may depend on your account verification status.
We retain certain records after account closure for the period required by the operational and legal requirements of the regions we serve. When you request closure, the support team will confirm which categories of data are kept and for how long, based on the retention rules in this policy.
Yes. We use cookies to keep the lobby and account session working correctly, to remember your preferences, and to understand how pages are used. You can manage cookie settings in your browser; turning off certain cookies may affect how parts of the platform load on your device.
Reach the support team through live chat on any page of the site, or send a written request to the email address listed on the Contact page. Include your account reference and describe the specific data question so the team can respond directly and accurately.